Privacy Policy
Last updated: January 2026
Bicester K9 Coaching is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book our dog training services.
1. Information We Collect
We may collect personal information that you provide to us, including:
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Name
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Email address
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Phone number
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Address (if required for home visits)
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Information about your dog relevant to training services
We may also collect basic website usage data such as IP address, browser type, and pages visited through cookies or analytics tools.
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2. How We Use Your Information
We use your information to:
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Respond to enquiries
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Manage bookings and provide training services
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Communicate about appointments or services
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Improve our website and services
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Comply with legal obligations
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
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Consent (when you contact us or submit forms)
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Contract (to provide training services you have booked)
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Legitimate interests (to operate and improve our business)
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers (such as booking platforms or payment processors) only where necessary to operate our services.
5. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your data will only be kept for as long as necessary to provide our services or meet legal requirements.
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6. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data where applicable
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Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
7. Cookies
Our website may use cookies or analytics tools to improve user experience and understand how visitors use the site.
You can control or disable cookies through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Bicester K9 Coaching
Call: 0333 77 23 989
Message: 07503 49097